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Mitel Forums => Mitel Software Applications => Topic started by: lrjones198 on January 29, 2021, 08:50:11 AM

Title: Anyone using Call2Teams for Microsoft Teams integration for making Teams calls
Post by: lrjones198 on January 29, 2021, 08:50:11 AM

I am seriously interested in this and any information anyone may have including but not limited to cost of implementation, is additional Mitel software or licensing needed, does this work well in Teams, can I utilize call park and call park retrieve in Teams or anything else? Thank you all for your input here!
This is the document I currently have. Do you all know if this is current? I am running MiVoice business 9.1 SP1 or version 9.1.1.59 and MBG 11.0.0.309.

Title: Re: Anyone using Call2Teams for Microsoft Teams integration for making Teams calls
Post by: Dogbreath on February 01, 2021, 06:36:36 AM

I would guess that is current.
Looks like each phone user in Teams uses 1 MBG license and 1 MiVB user license of some type [be it MDUG or normal user], plus whatever licenses are needed in Teams and Call2Teams. I don't think you could get away with a Single Line License on MiVB as you need a second line appearance for transfers to work.