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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: RLyon on January 26, 2021, 10:15:30 AM

Title: 15 sec drop calls
Post by: RLyon on January 26, 2021, 10:15:30 AM

/I added 3 new sip phones to a client who has working 5330's. 1 of the phones appears to be dropping calls after 15- 20 seconds. Any idea? Low bandwidth?

Title: Re: 15 sec drop calls
Post by: Tech Electronics on January 26, 2021, 12:57:40 PM

RLyon,

You would need a packet capture to figure out the why.

The SIP Messages will tell you why when you see them and if not it will at least narrow it down to a error or a timer that causes the a packet that causes an error.

Thanks,

TE

Title: Re: 15 sec drop calls
Post by: RLyon on January 26, 2021, 03:00:11 PM

Thanks, i will do that