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Mitel Forums => Mitel Software Applications => Topic started by: ntnher@yahoo.com on December 31, 2020, 04:19:18 PM

Title: Moving Service Account ID
Post by: ntnher@yahoo.com on December 31, 2020, 04:19:18 PM
The hardware running our MiCollab/MSL is very old 10+years. I want to move the software (MSL) to a new server. What will happen when I reenter the Service Account ID on the new system to re-install the MAS, AWC, ect...from AMC. Can I have the same Service Account ID on two servers registered for a few days/weeks? At least until I re-install MAS, AWC, & NuPoint and recover/import the data from the existing server to the new server.
Title: Re: Moving Service Account ID
Post by: dilkie on December 31, 2020, 05:21:14 PM
you need to work with the dealer to clear the hardware footprint before you can use the new ARID on the new server. Honestly I don't know what they do for h/w moves, talk to your dealer.