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Mitel Forums => Mitel Software Applications => Topic started by: lrjones198 on December 29, 2020, 11:12:58 AM

Title: MiCollab 9.2.104 softphone says "Registration Failed"
Post by: lrjones198 on December 29, 2020, 11:12:58 AM

Upon activation of softphone in MiCollab app some users are getting "Registration Failed" and I am unsure what is causing this or how to fix it. Any help is appreciated.

Title: Re: MiCollab 9.2.104 softphone says "Registration Failed"
Post by: johnp on December 29, 2020, 07:26:22 PM

That is usually a password issue in the deployment.

Title: Re: MiCollab 9.2.104 softphone says "Registration Failed"
Post by: lrjones198 on December 30, 2020, 10:18:26 AM

Hey Thanks! I will check this out.

Title: Re: MiCollab 9.2.104 softphone says "Registration Failed"
Post by: KRP on January 19, 2021, 01:32:08 PM

Can also see this if their deployment has expired, try to redeploy them.

Title: Re: MiCollab 9.2.104 softphone says "Registration Failed"
Post by: RR772016 on October 22, 2021, 06:53:42 AM

Hi, are you still having issues with this one?