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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: BlackSunshine on November 04, 2020, 09:08:21 AM

Title: Voicemail to Email on 3300 9.1 error
Post by: BlackSunshine on November 04, 2020, 09:08:21 AM

I have a customer that I set up voicemail to email on 3300.  They don't have SMTP relay so I have on set up in the cloud.  Everything worked fine until I upgraded to 9.0/9.1 software.  Now i am getting the error messages in software logs.  I have entered a valid sender address and removed the senders address.

CSMTPClientMsg::ProcessResult - Failed sending Voice Mail to Email: From Vpim: test@192.168.55.5 To Mailbox: 290 To Domain: jsmith@computerworks.net File Name: N_V5fa2ae73.0d5.

CSMTPClientMsg::ProcessSMTPErrorResponse - Received SMTP error: 501 5.1.7 Bad sender address syntax

Title: Re: Voicemail to Email on 3300 9.1 error
Post by: sunspark on November 04, 2020, 12:59:56 PM

embedded or nupoint ?

Title: Re: Voicemail to Email on 3300 9.1 error
Post by: BlackSunshine on November 04, 2020, 05:48:15 PM

embedded voicemail

Title: Re: Voicemail to Email on 3300 9.1 error
Post by: BlackSunshine on November 04, 2020, 06:57:01 PM

its fixed.  Changed the email sender to System Default in VM Option and added email address ... Strange it worked before upgrade to 9.0