Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: mitel361 on November 03, 2020, 05:36:28 PM
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MiVoice 9.1.1002 - Mitel Desktop Client and Custom Buttons.
Does anyone have the procedures to publish custom buttons to a user group?
Per the online help, “Adding Information to a Live Call” a Call Manager can do this. I don’t see Custom Buttons in the Call Recorder Admin.
I have built a group… Just don’t have the steps to tie a Button to this group and publish to the Desktop Client.
Thanks!
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Steps:
• In Mgmt Studio, the account creating the buttons must have Call Manager Rights and Permissions in Live Calls Application > User Groups > Administer Custom Buttons
In Call Recording Mgr > Create or use an existing group
In Call Recording Mgr > Lists and Other Resources > Lists > Account-Codes Lists > Create or use an existing list; Note the Description and Account Codes for use in steps below
In Mgmt Studio > Main Top Menu > Config > Publish Custom Buttons
> Select the Group and Move to the Publish Column
> Right click an available button > Change > Match the Account Code Descriptions and Codes noted earlier > Select your button color scheme
Save to Push to the selected Group(s)