Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: bridgeclipbob on October 26, 2020, 04:47:27 PM

Title: A028 Alarms
Post by: bridgeclipbob on October 26, 2020, 04:47:27 PM

Anyone else seeing a lot of A028 alarms on recently upgraded systems ?
seeing them on several recent upgrades, the one I'm in now is 6.3.9.108 , using forward and copy, e mail gateway settings are good and new field "allow any author. servers" is set to "yes"
Anyone else seeing this ?

Title: Re: A028 Alarms
Post by: bakaatz on October 27, 2020, 04:52:38 PM

A few customers have had the issue lately, but it doesn't seem to be related to upgrades, but rather user config.  There is most likely one or more mailboxes  set to forward or forward/copy without an email address (or one in the fax and not in the email).  You need to go through the system box by box.

Title: Re: A028 Alarms
Post by: bridgeclipbob on October 30, 2020, 06:26:04 AM

Thanks bakaatz, you nailed it.
3/4 of the way down through about 40 mailboxes found the culprit.
Great way to kill an afternoon.