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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunspark on October 22, 2020, 06:19:23 PM

Title: Mivb console with call coverages services
Post by: sunspark on October 22, 2020, 06:19:23 PM

Hello fellows, I have set up a call coverages on a MiVoice Business console to play a hunt group rad while the console is ringing.  On the 1st call I can hear my huntgroup playing, on the other hand if I have a second call I hear the dial tone and I don't have the hunt group message.
I have two rad port in my rad hunt group. If i call my two rad ports i can hear the music.
 An idea ?

Title: Re: Mivb console with call coverages services
Post by: ZuluAlpha on October 26, 2020, 11:40:24 AM

Are both ports in the RAD Hunt Group? If so, are both Ports set to the same RAD Set?

Title: Re: Mivb console with call coverages services
Post by: ZuluAlpha on October 26, 2020, 11:48:30 AM

And are both Ports assigned the same COS for a RAD? That one always gets me.

Title: Re: Mivb console with call coverages services
Post by: sunspark on October 26, 2020, 01:12:03 PM

same hunt group , same rad set , same cos for both ports