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Mitel Forums => Mitel Software Applications => Topic started by: cpangan on September 08, 2020, 05:48:10 PM

Title: Voicemail - Email Notice
Post by: cpangan on September 08, 2020, 05:48:10 PM

Good afternoon all,

Trying to figure out why emails are stuck in queue mailroot folder. on the HQ server.

I have -

Changed SMTP settings
added domain
set smart-host to domain
Cleared badmail and queue folders
Manually added email to send to both Director and DVS - delivered to smart host successfully
Called into 4523 and left message
Reviewed SMTP logs and found entry for successful delivery of email, but nothing seen in Outlook. 

Am I missing something?

Title: Re: Voicemail - Email Notice
Post by: johnp on September 10, 2020, 05:56:34 PM

If this is MiCollab, can you send a test message?