Mitel Forums - The Unofficial Source
Mitel Forums => Mitel Software Applications => Topic started by: mitelrvtd on September 01, 2020, 05:50:05 PM
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Integrated Directory Services is syncing and working fine.
We need to update a MiCollab user with a new name as there is a new employee using the extension.
I'm able to change the name Users and Services but I don't know how to update the directory Distinguished Name so the authentication will work for the new user, it is just greyed out with the old users DN.
When I try to sync IDS the new user is sitting in Detailed Queue with an error the "Role" is required. I'm not sure how to match up the new user with the extension as I have not had to do a name change yet.
Thanks