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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: gimitel on August 21, 2020, 12:05:54 PM

Title: Program Mitel 6920 on Mivoice Office 250
Post by: gimitel on August 21, 2020, 12:05:54 PM

Hi Mitel friends.

I programmed a Mitel 6920 IP Phone on a Mivoice Office 250.
I am having an issue registering the phone. I can see that the phone is getting ip from the pbx but when the phone complete the startup process the only thing i see on the phone is the space to enter PIN.
In the SIP Phone group i programmed a password but when i entered the password nothing happend.

Can someone help me out how to resolve this issue.

Best Regards,


Gimitel

Title: Re: Program Mitel 6920 on Mivoice Office 250
Post by: Tech Electronics on August 21, 2020, 12:10:06 PM

gimitel,

The PIN is the extension you assigned to the phone.

Thanks,

TE

Title: Re: Program Mitel 6920 on Mivoice Office 250
Post by: gimitel on August 21, 2020, 12:25:46 PM

Hi TE,

Thanks for you advise.
Can you write the steps how to assign the extension to the phone?

Regards,


Gimitel

Title: Re: Program Mitel 6920 on Mivoice Office 250
Post by: Travis on September 08, 2020, 09:45:24 AM

Gimitel,

Do you also have the MCS server setup and programmed? Or are you just trying to add this phone as a standard sip device?

-Travis

Title: Re: Program Mitel 6920 on Mivoice Office 250
Post by: gimitel on September 10, 2020, 09:54:29 AM

Hi Travis,

I am trying to add the Mitel 6920 phone as a standard sip device. I don’t have MCS server setup.
Phone gets an ip address. I have ext 1367 programmed as 69xx series phone on the Mivoice Office 250. When entering ***1367 the phone is not registering. I have Cat F license.

Please advise.

Gimitel

Title: Re: Program Mitel 6920 on Mivoice Office 250
Post by: Travis on September 14, 2020, 02:58:53 PM

First off,

You will need to make sure the 69xx phone has the SIP firmware installed to even attempt this. I believe they come with MiNet. You can test this by booting the phone and going to menu advanced, it will ask for a password. Type 22222, If that works its sip.

You will likely not receive any help on this due to this not being a supported setup. In theory it should work. You should be able to web into the phone and fill out the sip information the user is admin and pw is the same as above.

Good luck!