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Mitel Forums => Mitel Software Applications => Topic started by: brogerson on August 13, 2020, 08:38:10 AM

Title: Firewall Slows Down MBG
Post by: brogerson on August 13, 2020, 08:38:10 AM

Trying to get Collab Client working as a teleworker and the customer put a network address translation in his firewall to point the external IP to the Teleworker MBG and now when you browse to the MBG it takes a long time to get into it and moving around the menu options are very slow.

When the NAT is removed the MBG works as normal.

Title: Re: Firewall Slows Down MBG
Post by: lundah on August 13, 2020, 08:50:17 AM

What network profile are you using on the MBG? Should be set up in a DMZ, and I've found you have to override the set-side ICP address with the external IP even though the documentation says to set it up in server-only.

Title: Re: Firewall Slows Down MBG
Post by: johnp on August 13, 2020, 05:18:57 PM

Quote

What network profile are you using on the MBG? Should be set up in a DMZ, and I've found you have to override the set-side ICP address with the external IP even though the documentation says to set it up in server-only.

I most always set to custom in this config and do the same

Title: Re: Firewall Slows Down MBG
Post by: lundah on August 13, 2020, 07:05:44 PM

Quote from: johnp on August 13, 2020, 05:18:57 PM

Quote

What network profile are you using on the MBG? Should be set up in a DMZ, and I've found you have to override the set-side ICP address with the external IP even though the documentation says to set it up in server-only.

I most always set to custom in this config and do the same

Yep, any time I've tried the documented recommended settings in a DMZ it never works unless I do this.