Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunspark on August 11, 2020, 03:02:20 PM

Title: call forward to external destination
Post by: sunspark on August 11, 2020, 03:02:20 PM

hi guys , i have an issue with the call forward to mobile :

Did number (direct inward dialing ) to 1234 (speedcall) ---> to mobile : it works

but

did number to extension 2222 (phone) call forward ON to mobile : it doesn't work

phone 2222 able to call mobile ( no COR restriction)

any idea ?

Title: Re: call forward to external destination
Post by: lundah on August 11, 2020, 03:04:49 PM

Check the COS of x2222 to make sure CF External is allowed and check the COS of the trunk & phone to ensure Public to Public Network Connection is allowed.

Title: Re: call forward to external destination
Post by: sunspark on August 11, 2020, 03:06:26 PM

Quote from: lundah on August 11, 2020, 03:04:49 PM

Check the COS of x2222 to make sure CF External is allowed and check the COS of the trunk & phone to ensure Public to Public Network Connection is allowed.

both set to yes

Title: Re: call forward to external destination
Post by: lundah on August 11, 2020, 03:19:27 PM

Can you run a CCS trace while making a test call and verify if the call is going out to the PSTN?

Title: Re: call forward to external destination
Post by: sunspark on August 11, 2020, 03:32:09 PM

Quote from: lundah on August 11, 2020, 03:19:27 PM

Can you run a CCS trace while making a test call and verify if the call is going out to the PSTN?

I did a siptcpdump, I just found the error at the moment.

in sip peer profile i set to Yes  : calling Line ID --> Use Diverting Party Number as Calling Party Number