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Mitel Forums => Mitel Software Applications => Topic started by: SARTECH87 on July 15, 2020, 07:42:12 AM

Title: MiCollab rel 9.1
Post by: SARTECH87 on July 15, 2020, 07:42:12 AM

Good day to you,

We recently upgraded our VMAS from release 6 to 7.3 then to 9.1.  Since then we are getting numerous warning alarms such as this one:  MiCollab Alarm- INM_wd Shutdown, Module WSP pid 1430 is shutting down. 

We are not using MBG and I checked the MiCollab Client Service, everthing is fine. I have the RC4 enable but we do not use MBG, as per the description, it would seem that if we use MBG we need to have this option enabled.

Not sure what this warning message is, it is piling up during day time, I have numerous warning with different PID number.

Input please.

Title: Re: MiCollab rel 9.1
Post by: sunspark on July 15, 2020, 07:43:48 AM

Do you have micollab server? If yes, the version please

Title: Re: MiCollab rel 9.1
Post by: SARTECH87 on July 15, 2020, 08:56:10 AM

No, we have the Virtual Machine and it is release MiCollab 9.1.0.15-01

I have disabled the MBG because we are not using it at this time thinking that might solve the issue. I also turned of RC4 in the Client Service but same result, those warning come within seconds and within 2 minutes, I have about 60 of thoses

thanks