Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: jwalton4th on June 16, 2020, 11:50:42 AM

Title: MiVoice Office 250 with Oaisys Call Recording - Outgoing recording alert tone
Post by: jwalton4th on June 16, 2020, 11:50:42 AM

Our tech support manager has asked if we have the ability to generate a tone to let parties know when outgoing calls are being recorded.  We have Oaisys Call Recording.  Does anybody know if Mitel/Oaisys has that capability?

Title: Re: MiVoice Office 250 with Oaisys Call Recording - Outgoing recording alert tone
Post by: acejavelin on June 16, 2020, 05:11:16 PM

Yes, it does... If it is IP Enpoint based recording, just enable Periodic Tone. If it's trunk based I know it's possible, but I can't find the option in Recording Manager.

Title: Re: MiVoice Office 250 with Oaisys Call Recording - Outgoing recording alert tone
Post by: jwalton4th on June 17, 2020, 04:18:31 PM

Trunk based unfortunately.  I looked in Recording Manager too and can't find it.