Mitel Forums - The Unofficial Source

Mitel Forums => Mitel Software Applications => Topic started by: mcIT on May 27, 2020, 06:53:56 PM

Title: NuPoint Call Flow Editor Modifications
Post by: mcIT on May 27, 2020, 06:53:56 PM

Hi there - I'm working through one issue that's come up and I need to modify call flow for our autoattendant. Essentially during daytime hours, forward off to the secretary WFH by blind-transfer to her extension which is forwarded. Then for off-hours, follow the regular menus.

The problem I'm having is I can't seem to make any modifications to the call flow through the call flow edit menus. We are running a very old version of Mitel/NuPoint so I'm not sure what I need to modify.

I can get into the menu and view the flow, but I can't seem to add anything new to it. Any thoughts?

Title: Re: NuPoint Call Flow Editor Modifications
Post by: NEPhoneGuy on May 27, 2020, 08:26:39 PM

Your login may not allow you privileges to make edits.

Care to share a snip of what you are seeing?