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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Josh7 on April 19, 2020, 06:38:08 PM

Title: Call Forwarding - Delay In Reaching Destination
Post by: Josh7 on April 19, 2020, 06:38:08 PM

Hi,

I  set up a call forwarding from a DID to mobile in the system by creating a phantom extension and then using the On-Line monitor tool to configure the relevant settings in Forward Information directory.

While I am happy that calls are being forwarded to the mobile, it does take time though for the mobile to actually ring when someone calls  the DID. It rings about 7 times on the caller's end before the mobile starts ringing.

Is there any timer settings that I need to change on the DB to enable the call to instantly hit the mobile?

Appreciate any feedback.

Thanks,
Josh

Title: Re: Call Forwarding - Delay In Reaching Destination
Post by: sarond on April 19, 2020, 09:12:57 PM

Rather than using a phantom I would look at using DEE.

Set the mobile from there and put a # at the end of the number. This makes it dial immediately.

You could also look at putting a # at the end of your mobile number on the call forward of the phantom to see if that works as well.