Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: rgardeck on April 09, 2020, 12:03:32 PM

Title: MiCollab Video Conferencing MBG
Post by: rgardeck on April 09, 2020, 12:03:32 PM

Setting up video conferencing for our external users. On the Internal LAN, video conferencing works fine. For our external users coming in through the MBG, it does not work. I have verified that all necessary firewall ports are open. Is there something else I need to look at to get video conferencing working for our external users?

Title: Re: MiCollab Video Conferencing MBG
Post by: dilkie on April 10, 2020, 10:29:32 AM

did you set up the MBG proxy correctly and did you set up split DNS for the micollab FQDN?

Title: Re: MiCollab Video Conferencing MBG
Post by: ntnher@yahoo.com on April 17, 2020, 02:44:17 PM

Yah check to see if you can hit the MiCollab from outside of your network (through the Internet). For my setup MiCollab 6.0, it's under Configuration -->Review configuration. Here you get all your network parameters and server names.