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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: sunspark on March 02, 2020, 03:22:38 PM

Title: acd path MOH
Post by: sunspark on March 02, 2020, 03:22:38 PM

how to delete the Moh on an acd path while the phone is ringing in the interflow

Title: Re: acd path MOH
Post by: Tom2018 on March 04, 2020, 08:25:32 AM

just replace the existing wave file with an empty wave file (record 1 minute silence)

regards,
Tom

Title: Re: acd path MOH
Post by: sunspark on March 04, 2020, 10:25:58 AM

I thought about this method, but the caller will not be able to hear the ringtone

Title: Re: acd path MOH
Post by: Tom2018 on March 05, 2020, 01:51:53 AM

then record the ringtone and play in loop.  ;D

Title: Re: acd path MOH
Post by: sunspark on March 05, 2020, 11:32:41 AM

Quote from: Tom2018 on March 05, 2020, 01:51:53 AM

then record the ringtone and play in loop.  ;D

Good idea , you'are genius

Title: Re: acd path MOH
Post by: Tom2018 on March 09, 2020, 10:11:58 AM

you're welcome  ;)