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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Landerne on February 28, 2020, 08:40:17 AM

Title: Error: applications loading
Post by: Landerne on February 28, 2020, 08:40:17 AM

Hello,

My 5340e IP phone displays "applications loading" all the time.

What's wrong?

Title: Re: Error: applications loading
Post by: johnp on February 28, 2020, 06:49:06 PM

Sounds like a network port blocking issue to me

Title: Re: Error: applications loading
Post by: Landerne on March 03, 2020, 04:24:17 AM

I try to switch with another phone
- on same network socket > no problem
- on other socket > same error

I reset to factory default > still error occurs

Title: Re: Error: applications loading
Post by: johnp on March 03, 2020, 06:57:14 PM

I would clear the mac on the bad extension and see if it occurs and another phone registered as this extension

Title: Re: Error: applications loading
Post by: Landerne on March 04, 2020, 03:50:00 AM

Quote from: johnp on March 03, 2020, 06:57:14 PM

I would clear the mac on the bad extension

You means do it in MiVB tool > Users and devices > User and Services Configuration?

Title: Re: Error: applications loading
Post by: johnp on March 04, 2020, 06:19:09 PM

Quote

You means do it in MiVB tool > Users and devices > User and Services Configuration?

Yes, you could do this to 2 phones and reregister both to the others extension if they are the same set type. You will then know if it is the phone or the system programming/data for your set