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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pradeepgali on February 05, 2020, 06:46:34 PM

Title: Not able to connect the MiVoice Business Server-Manager to upgrade to 9.X
Post by: pradeepgali on February 05, 2020, 06:46:34 PM
Hi,

We have a CXi platform. I am trying to upgrade the MiVoice Business from 8.0 SP3 PR3 to  9.0 SP1. For that i am trying to access the server manager(https://{IP}/server-manager/). I am getting an error saying " 404 - /server-manager/ ----The requested resource is not available."

Can anyone help me to understand what i am missing here?
Title: Re: Not able to connect the MiVoice Business Server-Manager to upgrade to 9.X
Post by: NEPhoneGuy on February 05, 2020, 06:50:40 PM
I don't think the CXi will have a server manager. That isn't introduced to the MiVB physical platforms until 9.0 and later to my knowledge.
Title: Re: Not able to connect the MiVoice Business Server-Manager to upgrade to 9.X
Post by: pradeepgali on February 05, 2020, 06:55:47 PM
From my understanding, the only way we can upgrade the MiVoice Business to 9.X is using the Server-manager. In the past i did upgraded the MXe-III to 9.X using server manager.

In case of CXi, How can we upgrade to 9.X?
Title: Re: Not able to connect the MiVoice Business Server-Manager to upgrade to 9.X
Post by: johnp on February 05, 2020, 07:03:48 PM
You have to use the migration tool. MXe didn't have server-manager i.e Linux unto version 9
Title: Re: Not able to connect the MiVoice Business Server-Manager to upgrade to 9.X
Post by: pradeepgali on February 05, 2020, 07:15:26 PM
May be a stupid question. Is the CXi platform compatible to upgrade to Version 9.X?

Because, i am trying to use migration tool and i got an error as shown in image below.

when i tried to upgrade using the installation tool, getting error saying " No compatible version found"
Title: Re: Not able to connect the MiVoice Business Server-Manager to upgrade to 9.X
Post by: lundah on February 05, 2020, 08:26:43 PM
Check the release notes. Older CX/CXi's probably don't have enough RAM.
Title: Re: Not able to connect the MiVoice Business Server-Manager to upgrade to 9.X
Post by: sarond on February 06, 2020, 08:51:35 AM
You need CXII or CXII-i. CXi is too old and not support.
Title: Re: Not able to connect the MiVoice Business Server-Manager to upgrade to 9.X
Post by: pradeepgali on February 06, 2020, 02:22:54 PM
Thank You Sarond. You are correct. The CXi does not support 9.0 upgrade due to it's processor speed.