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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: rgardeck on January 23, 2020, 07:35:12 AM

Title: Call timeout to VM
Post by: rgardeck on January 23, 2020, 07:35:12 AM

Hello all,
May be an easy question here:
When making an deskphone to deskphone call, it'll ring 4 times then go to VM. Where in the 3300mxe can I change this timeout so that it'll ring 6 times before going to VM?

Title: Re: Call timeout to VM
Post by: mark.vanderheijden on January 23, 2020, 07:40:50 AM

Hi

check the Class of Service of the user change and search the "Call Forward No Answer Timer", change this timer do the desired length.

Title: Re: Call timeout to VM
Post by: rgardeck on January 23, 2020, 07:47:35 AM

Worked perfectly! Thank you!! :)