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Mitel Forums => Mitel Software Applications => Topic started by: mvrijsten on January 08, 2020, 09:03:36 AM

Title: Video black in MiCollab on phone
Post by: mvrijsten on January 08, 2020, 09:03:36 AM

Hi,

We are testing with the MiCollab client. We now have a users who is not able to use the video functionality in MiCollab on his Android phone.
When he starts video, he does see a square where he should see himself, but it stays completely black.

Does anyone have an idea why this happens?

Title: Re: Video black in MiCollab on phone
Post by: johnp on January 09, 2020, 06:59:28 PM

I have the same issue with my Android phone. Others in office have App;e and video works for them.l Might readdress this if I have some free time to spend on the phone with TS