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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: Josh7 on January 07, 2020, 03:04:20 PM

Title: Remote 6940 phone not connecting
Post by: Josh7 on January 07, 2020, 03:04:20 PM

Hi,

I have been trying to connect a remote 6940 phone via our MBG and while its showing up on MCS, it still comes up as offline. I then got the below alert about the extension assigned to the phone

"Remote 6900 extension 1646  does not have any Remote SIP credentials programmed in the Phone Systems configuration section"

Appreciate any feedback.

Thanks

Title: Re: Remote 6940 phone not connecting
Post by: Josh7 on January 07, 2020, 05:01:06 PM

Hi,

This has been resolved.

Thanks