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Mitel Forums => Mitel Software Applications => Topic started by: bajangerry on December 17, 2019, 10:06:48 AM

Title: WhatsApp and Contact Center integration
Post by: bajangerry on December 17, 2019, 10:06:48 AM

Hi Guys,

Has anyone got any experience with integrating WhatsApp with MiContact Center Business? I am looking for information on this setup but finding it difficult to locate on Mitel's website. Any direction appreciated.

Thanks,
Gerry

Title: Re: WhatsApp and Contact Center integration
Post by: mark.vanderheijden on January 02, 2020, 08:40:32 AM

Hi Gerry,

As far is know there is no documentation on this and you have to contact Mitel Proffesional Services for support.