Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Mattmayn on December 14, 2010, 12:54:09 PM

Title: Odd alarm
Post by: Mattmayn on December 14, 2010, 12:54:09 PM

Has anyone had a MSP Failure alarm before?

I have one on an Mxe II and I have no idea what that is, no troubles have been reported so it must not be too serious.

Title: Re: Odd alarm
Post by: v2win on December 14, 2010, 01:24:48 PM

I "think" its a DSP alarm

Title: Re: Odd alarm
Post by: MitelUK2010 on December 14, 2010, 02:06:35 PM

MSP failure is when the status of the fans, power supply and temp of system is compromised. Resolution- use reset system command, watch system start to boot and then power it off. Leave for 30 seconds and power back up. Should clear alarm..... If not then swap out I reckon.

Title: Re: Odd alarm
Post by: Ray B on February 11, 2011, 12:43:04 PM

I had the same problem recently when installing a MXeIII running MCD 4.2. I contacted product support and they gave me a couple of commands to run.

From the RTC shell you need to type this command
 g_ForceBootromUpgrade =1
 
Once that is done type thw following command in ESM maintenance commands 
 UPGRADEBOOTROM ALL

good luck!

Title: Re: Odd alarm
Post by: Mattmayn on February 11, 2011, 01:39:10 PM

Tried that, turned out to be hardware failure.