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Mitel Forums => Mitel Software Applications => Topic started by: rgardeck on November 20, 2019, 02:58:31 PM

Title: MiCollab v8.1.210 delete call history
Post by: rgardeck on November 20, 2019, 02:58:31 PM: We are using MiCollab version 8.1.210. The software client keeps a running record of call history (missed, placed, etc) in the section named "Inbox".
Is there a way to clear the call history out of MiCollab?
Title: Re: MiCollab v8.1.210 delete call history
Post by: Martin on November 21, 2019, 09:35:16 AM: Not that i'm aware of no. Its a question I get asked quite a lot.

So far I havent found a way to do it.
Title: Re: MiCollab v8.1.210 delete call history
Post by: rgardeck on November 21, 2019, 09:42:05 AM: Agreed. I get this question constantly. You wouldnt think it would difficult to include a right-click menu to clear history within the software programming.
Title: Re: MiCollab v8.1.210 delete call history
Post by: Martin on December 19, 2019, 07:34:17 AM: Quote from: rgardeck on November 21, 2019, 09:42:05 AM
Agreed. I get this question constantly. You wouldnt think it would difficult to include a right-click menu to clear history within the software programming.

Hi rgardeck,

Just found out today that this 'feature' is finally coming in MiCollab 9.1!

Thought you might like to know.

Thanks
Title: Re: MiCollab v8.1.210 delete call history
Post by: rgardeck on December 19, 2019, 07:39:48 AM: Great news! Thank you for the update!
9.1 releasing soon?
Title: Re: MiCollab v8.1.210 delete call history
Post by: Martin on December 19, 2019, 09:01:04 AM: From the announcement:

Market Introduction
MiCollab 9.1 will be introduced to the markets globally where MiCollab is already introduced. The General
Availability for this version is planned for the week of December 15th, 2019 and will be confirmed via the
release of a revised bulletin.
Title: Re: MiCollab v8.1.210 delete call history
Post by: johnp on December 19, 2019, 06:48:37 PM: I haven't tried it yet, but I saw this when installing a new client this morning. Also has a newer 7.3.0.411 UCA client
Title: Re: MiCollab v8.1.210 delete call history
Post by: johnp on December 19, 2019, 07:01:11 PM: Yes with v9.1 this appears to work, deleted a coup;e of duplicate tests calls I made earlier today
Title: Re: MiCollab v8.1.210 delete call history
Post by: rgardeck on December 20, 2019, 07:17:01 AM: Since we are new to the Mitel platform and I am not sure how exactly to go about upgrading, I'll have to ask a simple question..... Where do I find the MiCollab client downloads? We are currently running the version below.

MiCollab Client
Server Version 8.1.2.8
Client Version 8.1.210 (build 125)
Title: Re: MiCollab v8.1.210 delete call history
Post by: Magpye on December 20, 2019, 07:27:22 AM: You would need to contact whoever supports/maintains your Mitel for them to upgrade you to 9.1

There isn't a specific client download location on the web, you download it from your server using the following address:

http://IPADDRESSOFMAS/ucs/dl/micollab_pc.msi