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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ricvil on November 19, 2019, 10:42:58 AM

Title: Managing 69xx firmware
Post by: ricvil on November 19, 2019, 10:42:58 AM

We have a 3300 v8.0 SP3 controller and an MBG v10.1.0.250. 

An annoying problem we are having is we setup a 69xx phone on the LAN and it updates to whatever firmware the 3300 has as it's latest.  Then the phone is taken offsite and configured as a Teleworker, then it goes through the firmware upgrade process again (which can take a long time).  So it has become clear the MBG has newer firmware files for the phones.

Question is, where does these firmware files reside in both the 3300 and MBG so we can mirror the latest versions and stop these unexpected firmware upgrade events when the phones are moved?

thanks.

Title: Re: Managing 69xx firmware
Post by: ricvil on November 19, 2019, 01:49:17 PM

After searching the filesystems I figured it out.

MBG firmware files are at:  /var/mitel-phoneloads/tftp
3300 firmware files are at: /syspro/tftp

I deleted these files from the 3300
MINET_6940-enc.st
MINET_6930-enc.st
MINET_6920-enc.st

...and replaced them with the newer files from the MBG.

Rebooted the phones in the LAN and now we have the same firmware on local LAN and Teleworker phones.

Title: Re: Managing 69xx firmware
Post by: johnp on November 19, 2019, 06:54:09 PM

There is a document on line on how to update the firmware on controls, etal