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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Curtin_BPW on November 12, 2019, 09:15:55 AM

Title: PMS Protocol
Post by: Curtin_BPW on November 12, 2019, 09:15:55 AM

What protocol does PMS on the 3300 use on port 15374? I thought it was the "SX-200" protocol but someone mentioned "SX-2000" protocol. Is there a difference?

Title: Re: PMS Protocol
Post by: acejavelin on November 12, 2019, 11:04:53 AM

Quote from: Curtin_BPW on November 12, 2019, 09:15:55 AM

What protocol does PMS on the 3300 use on port 15374? I thought it was the "SX-200" protocol but someone mentioned "SX-2000" protocol. Is there a difference?

There is no "SX-200" or "SX-2000" protocol, although PMS systems may have a setting for that... Mitel systems use Hyatt Encore PMS protocol for the PBX interface, and your choice of Hyatt Encore or HIS for the Voicemail interface depending on your setting in the programming.

Title: Re: PMS Protocol
Post by: Curtin_BPW on November 12, 2019, 01:20:30 PM

I thought HIS and Hyatt Encore were for VM PMS and PBX PMS protocol was different?

Title: Re: PMS Protocol
Post by: acejavelin on November 12, 2019, 02:48:14 PM

Quote from: Curtin_BPW on November 12, 2019, 01:20:30 PM

I thought HIS and Hyatt Encore were for VM PMS and PBX PMS protocol was different?

The PBX protocol is only Hyatt Encore... Even the Mitel PMS Emulator software says it's "Hyatt Encore"