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Mitel Forums => Mitel Software Applications => Topic started by: Philshep on November 11, 2019, 07:12:01 AM

Title: WSM3 replacement procedure
Post by: Philshep on November 11, 2019, 07:12:01 AM
Hi Guys,

We have a WSM3 deployed for a customer which has a fault and we are in the process of replacing the unit.
Does anyone know the process for migrating the license from the faulty unit to the replacement unit? The fault unit has the Standard licence not the default Basic.
The web page we go to to activate a license does not have an option to transfer/migrate a license from one module to another!

Any help would be appreciated.