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Mitel Forums => Mitel Software Applications => Topic started by: doncarlyon on October 21, 2019, 05:04:54 AM

Title: Web Ignite Dashboards
Post by: doncarlyon on October 21, 2019, 05:04:54 AM

I think I already know the answer to this, but I'll ask anyway as hopefully I am wrong...

Is there a way of sharing a saved dashboard?  i.e. the same process as creating a shared profile in contact center client.

Is it possible to select an agent dashboard view based on agent group? or is it a case of selecting all of the individual agents manually?  :-\

Title: Re: Web Ignite Dashboards
Post by: Dogbreath on November 27, 2019, 12:25:18 PM

C:\Program Files (x86)\Mitel\MiContact Center\Support\ProfileCopier is about as close as you'll get. Looks like a bit of a WIP.