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Mitel Forums => Mitel Software Applications => Topic started by: rylandm1 on October 07, 2019, 02:06:44 PM

Title: MiVoice Call Recorder - AKA Oaisys upgrade
Post by: rylandm1 on October 07, 2019, 02:06:44 PM

We are running the Oaisys Call Recorder solution on a Mitel Connect system. 

Oaisys version 8.1.1051.2

The latest version I can find is MiVoice Call Recorder Business Edition - version 9.2.0153

There is VERY little documentation and when I asked TAC to assist I was told to contact Oaisys support.  BLAH.

From what I can tell it is a straight forward installer - updater - I just do not want to break the clients working system.

We just have to add support for the end users software for Window 10 users.

Thank you - any advise would be appreciated.  As it stands I am going to try the upgrade tonight.

Ryland

Title: Re: MiVoice Call Recorder - AKA Oaisys upgrade
Post by: Magpye on October 08, 2019, 09:59:29 AM

As long as you are in software assurance so you are licensed for 9.2 it's purely a case of next, next, next and then users will get a new client prompt on logging in.