Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: RLyon on September 18, 2019, 10:35:09 AM

Title: headset works internal only
Post by: RLyon on September 18, 2019, 10:35:09 AM

I have a few 6920 phones that are using SIP. I can get them to ring but when I answer using a handset I get oneway audio and it's very faint, but when I use speaker it works fine. Two-way audio works on internal calls though. The handsets are paired correctly. I thought it was a feature code 316/ 317 they don't work.

Title: Re: headset works internal only
Post by: RLyon on September 18, 2019, 11:51:18 AM

Fixed it, Thanks for reviewing my post

Title: Re: headset works internal only
Post by: acejavelin on September 18, 2019, 08:37:19 PM

Quote from: RLyon on September 18, 2019, 11:51:18 AM

Fixed it, Thanks for reviewing my post

What was the fix?

Title: Re: headset works internal only
Post by: RLyon on September 19, 2019, 09:24:12 AM

That it's better to verify troubleshooting techniques first hand and not rely on others.

Title: Re: headset works internal only
Post by: acejavelin on September 20, 2019, 10:21:53 PM

Quote from: RLyon on September 19, 2019, 09:24:12 AM

That it's better to verify troubleshooting techniques first hand and not rely on others.

lol... Gotcha. We have all been there.