Mitel Forums - The Unofficial Source
Mitel Forums => Mitel SX200, SX2000, and older SX platforms => Topic started by: Curtin_BPW on August 19, 2019, 03:12:32 PM
-
I have a SX-200 on the latest software that I just installed an Innline VM system on. I am setting up an auto attendant and need to point a few of the options to external numbers. These have to point at a system speed dial. The only problem is that my feature access code is set *1 and I can't have a number starting in * for the Innline VM as it uses that internally. The only way I found out to do it was something weird using Form 19 and call forward always on a phantom extension, but I am out of licences to build more. Is there another way to do this?
-
I have a SX-200 on the latest software that I just installed an Innline VM system on. I am setting up an auto attendant and need to point a few of the options to external numbers. These have to point at a system speed dial. The only problem is that my feature access code is set *1 and I can't have a number starting in * for the Innline VM as it uses that internally. The only way I found out to do it was something weird using Form 19 and call forward always on a phantom extension, but I am out of licences to build more. Is there another way to do this?
Assuming this is a 5.0 system, analog phantom extensions don't require a license if you use a phantom bay... Build a phantom bay and assign it an ONS station card, then build your system speed calls and call forward those phantom extensions
-
That makes sense. How would I go about building a phantom bay. Is this done on Form 01?
-
I just discovered Form 53. Nevermind. Thanks for the tip.