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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: ETS on August 08, 2019, 07:40:30 PM

Title: Mitel 3000 Auto Attendant problems not answering lines after power outage.
Post by: ETS on August 08, 2019, 07:40:30 PM

I have a customers Mitel 3000 system with voice mail that is not answering with the built in auto attendant. All settings look fine but calls are directed to a message that says . No one is available to take your call. What could be the solution. Voicemail boxes do work fine. Thanks.

Title: Re: Mitel 3000 Auto Attendant problems not answering lines after power outage.
Post by: JasonTaylor on August 09, 2019, 04:41:04 AM

I think you will need to re-record the primary system greeting again (log into system administration mailbox 999).  When you hear the message, are the options still working (press 1,2,3 etc)?