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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: pakman on July 25, 2019, 03:27:27 PM

Title: Closed Caption Phone Suggestions
Post by: pakman on July 25, 2019, 03:27:27 PM

Hello,

Wondering if anyone could suggest a closed caption phone that will work with vMCD? I currently have a CapTel phone works great but this uses an analog port on back of 3300. I'm centralizing our environment and need to find something that will work across the WAN utilizing vMCD and SIP I assume.

thanks

Title: Re: Closed Caption Phone Suggestions
Post by: acejavelin on July 25, 2019, 10:25:23 PM

I have actually dug into this a little bit, but mostly for our hosted Broadsoft platform... Tenacity has a partnered with Hamilton Captel to make a Cisco 8851 phone but it only works with Unified Communications Manager. I haven't found a "generic" product as of yet, but you can use a simple Grandstream ATA with existing CapTel style analog phones for the same experience. It is the best solution we have found, and in the Mitel it would be just a single line SIP device.

Title: Re: Closed Caption Phone Suggestions
Post by: pakman on July 29, 2019, 01:59:17 PM

Quote from: acejavelin on July 25, 2019, 10:25:23 PM

I have actually dug into this a little bit, but mostly for our hosted Broadsoft platform... Tenacity has a partnered with Hamilton Captel to make a Cisco 8851 phone but it only works with Unified Communications Manager. I haven't found a "generic" product as of yet, but you can use a simple Grandstream ATA with existing CapTel style analog phones for the same experience. It is the best solution we have found, and in the Mitel it would be just a single line SIP device.

thanks for the information!