Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: andyring on July 11, 2019, 10:27:36 AM

Title: System Alarm #21
Post by: andyring on July 11, 2019, 10:27:36 AM

Hello all.

The last few days I've been getting:

Sys Alarm #21
V-Mail 80% Full

showing up on my system. Mitel 250. I can clear the alarm and it goes away just fine until the next morning. However, I can't figure out what is generating it. Our voicemail usage is extremely rare, and when I look at DB programming, I see:

Total Storage on the system:  45 hours 4 minutes
Total Storage Used:  0 hours 6 minutes
Total Storage Remaining:  44 hours 58 minutes

So that's more like less than 1 percent used. Why would I be getting an 80% full warning? And what can I do to eliminate that?

Thank you very much!

Title: Re: System Alarm #21
Post by: Willtech on July 11, 2019, 07:14:57 PM

Upgrade to another software version if you can

Title: Re: System Alarm #21
Post by: Travis on August 08, 2019, 12:26:15 PM

Hey andyring,

Make sure port 25tcp is closed to the public.

Make sure users mailboxes are not full.

Check log file size (sys admin and diag tool, favorites, view system logs)

Check the mail.mainlog files or any files that are "MB" instead of KB,B