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Mitel Forums => Mitel Software Applications => Topic started by: Jerm79 on July 02, 2019, 07:51:57 PM

Title: MiCollab Web Client single audible beep from PC for incoming calls
Post by: Jerm79 on July 02, 2019, 07:51:57 PM

I couldnt find any prior topics on this online anywhere, has anyone ran into an issue where MiCollab Web users receive a single audible beep tone (almost sounds like a hard click) from their PC when an inbound call occurs? I can't find any settings in the client that would disable this ...

Title: Re: MiCollab Web Client single audible beep from PC for incoming calls
Post by: Magpye on July 03, 2019, 04:05:31 AM

Hi Jerm79,

In later versions this is a configurable setting.
It is under Settings, General, Browser Notifications.

It's the Audiable Ringing setting.

Title: Re: MiCollab Web Client single audible beep from PC for incoming calls
Post by: Jerm79 on July 03, 2019, 12:34:26 PM

We're on 7.3 right now. I'll be pushing to 8.x later this month/next month. The options we have available are in the screen attachment. The (click) sound is horrible, and it's the same across all our PC's.

Title: Re: MiCollab Web Client single audible beep from PC for incoming calls
Post by: Magpye on July 04, 2019, 03:37:43 AM

Hi Jerm,

We're running 8.1.2.8 if that helps with your decision on which version to go to.

Magpye.