Mitel Forums - The Unofficial Source

Mitel Forums => Aastra - MiVoice Office 400 and MiVoice MX-One => Topic started by: pradeepgali on June 25, 2019, 05:02:37 PM

Title: MiVoice office 400: Outgoing caller ID Issue
Post by: pradeepgali on June 25, 2019, 05:02:37 PM

When made a call from MiVoice office 400 to PSTN, the caller ID in the FROM header INVITE is always the "Username" provisioned in the SIP account. I have provided the DID for each user. My expectation is to use the user specific DID that was provisioned instead of using the "Username" as caller ID.  Any help on this is appreciated.

Title: Re: MiVoice office 400: Outgoing caller ID Issue
Post by: bojo387 on July 07, 2019, 12:05:26 AM

Under the account settings in your SIP trunk, what is your setting for the From field: type?

Title: Re: MiVoice office 400: Outgoing caller ID Issue
Post by: pradeepgali on July 23, 2019, 11:46:41 AM

I got the issue resolved. After changing the SIP accounts > presentation > From field: Type to "system CLIP".  I see the proper DID configured for the user is sent out to SIP Trunk.

Title: Re: MiVoice office 400: Outgoing caller ID Issue
Post by: bojo387 on July 23, 2019, 10:17:57 PM

Good to know. Thanks for the update.