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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: mvaughn on May 29, 2019, 02:12:14 PM

Title: block all incoming calls on a single extension
Post by: mvaughn on May 29, 2019, 02:12:14 PM

I have two phones that have recently been programmed to be used only for paging. I was hoping there would be a way through COS to prevent these phones from receiving incoming calls but still allow for pages to be heard but I have been unable to find a feature that met our needs

Title: Re: block all incoming calls on a single extension
Post by: SARTECH87 on May 29, 2019, 05:27:47 PM

you may want to use the interconnect table, that could be a way to do it

Title: Re: block all incoming calls on a single extension
Post by: ralph on May 30, 2019, 03:55:16 PM

Alternately you could use the ARS Maximum Dialed Digits form to keep if from dialing anything.
Assign the phones a unique COR such as 60 then in the Maximum Dialed Digits form set the number of digits allowed to be 0 for that COR.
Then the device can hear pages and take calls but will be unable to dial anything.

Then to keep it from anyone on the outside being able to call it, change the extension number to a non-DID number.
That works if you're only trying to block outside calls coming in.


Ralph

Title: Re: block all incoming calls on a single extension
Post by: ralph on May 31, 2019, 07:33:11 AM

Or...  You could just change all the line to "no ring".

Ralph

Title: Re: block all incoming calls on a single extension
Post by: v2win on May 31, 2019, 01:09:23 PM

If its a DID call you want to restrict make a class of service with Non DID Extension set to yes and apply it to that phone