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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Bigpomaha on May 20, 2019, 03:23:20 PM

Title: Reporting
Post by: Bigpomaha on May 20, 2019, 03:23:20 PM

Is there a way to measure call volume on the 3300?  Would like to compare call volume throughout the year.  Not sure if it's possible.  Any assistance is appreciated.  Thanks

Title: Re: Reporting
Post by: Tom2018 on May 21, 2019, 08:29:19 AM

Hi,
take a look at the SMDR Output. You can open a port to the mcd and record the data live or you can export the data over the scheduler

regards,
Tom