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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: joelb@dbjortho.com on May 07, 2019, 05:32:58 PM

Title: Mitel 3300 Paging Volume
Post by: joelb@dbjortho.com on May 07, 2019, 05:32:58 PM

We are running a Mitell 3300 and I have paging setup on the system.   What are finding is that users turn down their phone volume and then can't hear any of the pages.  Is there a way to override the users settings so this doesn't happen ?

Thanks ...

Title: Re: Mitel 3300 Paging Volume
Post by: NEPhoneGuy on May 08, 2019, 09:30:42 AM

There is a COS for Direct Voice call but I don't believe that it applies to paging. It'd be nice if it did.

Direct Voice Call - Maximize Volume
Select "Yes" to present calls placed using the Directed Voice Call feature to the terminating extension at maximum volume. "No" uses the current volume setting.