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Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: MiSam on May 06, 2019, 05:07:30 PM

Title: calling party number field error
Post by: MiSam on May 06, 2019, 05:07:30 PM

 Hi Everyone,

I got error ( as shown in the attached image) while I trying to adjust the option of calling party number field through the web browser, it's working fine from system Admin & Diagnostics, I tried a different browser, reboot the system but still didn't work,
My Mivoice office 250 work on Release Version 6.1 27

Title: Re: calling party number field error
Post by: Tech Electronics on May 06, 2019, 08:38:27 PM

MiSam,

The CPN field requires a full 10-digit number.

The carrier you use has to allow for CPN Substitution or it won’t work.

Also the MiVO-250 has to be configured to support it as well or it doesn’t do anything for you.

Thanks,

TE


Sent from my iPhone using Tapatalk

Title: Re: calling party number field error
Post by: MiSam on May 07, 2019, 08:10:48 PM

Thank Tech Electronics for reply.
The feature already working and the carriers enabled CPN substitutions.
Also when I enter 10 digits number didn't allow me from the web browser.
Probably something with a release version.