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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: BlackSunshine on April 30, 2019, 01:44:08 PM

Title: Polycom VVX 411 help
Post by: BlackSunshine on April 30, 2019, 01:44:08 PM

I am having hard time connecting polycom VVX411 to Mitel 3300.  I have Aastra, Grandstream and Yealink already set up. I must be missing a field in setup. Can someone please send me their set up for Polycom I would greatly appreciate. 

Title: Re: Polycom VVX 411 help
Post by: ricvil on April 30, 2019, 02:01:19 PM

There is really not much too it.  If you are using XML files this is all you need:


        <reg
                reg.1.address="enter your extension here"
                reg.1.auth.password="enter your sip password here"
                reg.1.auth.userId="enter your extension here"
                reg.1.label="enter your extension here"
                reg.1.server.1.address="3300 IP Address"
                reg.1.server.1.port="5060"
                reg.1.outboundProxy.port="5060"
                reg.1.type="private"
                reg.1.lineKeys="2"

/>
        <msg>
                <msg.mwi>
                        <msg.mwi.1 msg.mwi.1.subscribe="enter your extension here" />
                </msg.mwi>
        </msg>

What you need to watch out for is making a mistake on the password and then having the account locked out.  I recommend you search the 3300 logs first to see if you find the lockout before wasting any time.  Look in Maintenance and Diagnostics-All Software Logs.

Title: Re: Polycom VVX 411 help
Post by: BlackSunshine on May 03, 2019, 08:51:30 AM

That did it thanks for the help!!