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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: petr.necas on April 19, 2019, 05:54:20 AM

Title: GDM CHECK USERANDSERVICE command error message
Post by: petr.necas on April 19, 2019, 05:54:20 AM

I ran "GDM CHECK USERANDSERVICE" command and got this message:

A database inconsistency related to network element and cluster element was found.
This database inconsistency is a result of restoring a database backup taken from
a network element with a different IP address than that of the local network element,
likely before upgrading to release 4.0.
Please contact Mitel Product Support to resolve this issue, and then run 
the maintenance command again.

Any ideas how this can be fixed?

Title: Re: GDM CHECK USERANDSERVICE command error message
Post by: sarond on September 11, 2020, 08:57:19 AM

Did you ever get a solution to this?

Title: Re: GDM CHECK USERANDSERVICE command error message
Post by: sunspark on January 12, 2021, 08:22:56 AM

i get this message after an upgrade from 8.0 PR3 to 8.0 SP3

to resolve the issue :

restore database
then sync the two elements.