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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: twistedmoss on April 08, 2019, 10:15:05 AM

Title: Denying all outgoing calls to an external number.
Post by: twistedmoss on April 08, 2019, 10:15:05 AM
We are using MiVoice Business and would like to deny all calls to a specific number.  I know this can be done using COR and ARS, but I am unfamiliar with the procedure.  Any help at all would be greatly appreciated.
Title: Re: Denying all outgoing calls to an external number.
Post by: NEPhoneGuy on April 08, 2019, 10:54:37 AM
Perhaps those that have worked with the system longer than I have will chime in but I'd simply define that full number in the digits dialed table and route it nowhere or perhaps a mailbox stating this number isn't allowed.

Title: Re: Denying all outgoing calls to an external number.
Post by: acejavelin on April 08, 2019, 11:06:47 AM
Perhaps those that have worked with the system longer than I have will chime in but I'd simply define that full number in the digits dialed table and route it nowhere or perhaps a mailbox stating this number isn't allowed.
This is the mostly correct... Adding it to ARS Digits Dialed table and applying a COR Group that restricts the call, then the call will follow any intercept routing. You can't just use ARS to send it to mailbox without doing quite a bit more work.
Title: Re: Denying all outgoing calls to an external number.
Post by: VinceWhirlwind on April 08, 2019, 10:01:01 PM
This is another scenario where you could use a loopback trunk so you can modify the digits and send it to the mailbox that plays the relevant message. Or send it anywhere you want.
http://www.mitelforums.com/articles/3300/how-to-create-loopback-trunk.php
Title: Re: Denying all outgoing calls to an external number.
Post by: johnp on April 09, 2019, 05:42:13 PM
I think routing it back wastes resources. Sent it a route with a cor that blocks it. The toll deny message will get them to stop
Title: Re: Denying all outgoing calls to an external number.
Post by: VinceWhirlwind on April 09, 2019, 07:42:33 PM
...or just block it. Add a digits dialled for that specific number that sends it to the same route you already send the gambling/porn line numbers.