Mitel Forums - The Unofficial Source

Mitel Forums => MiVoice Office 250/Mitel 5000 => Topic started by: RLyon on April 04, 2019, 10:35:59 AM

Title: Distinguishing what number was called
Post by: RLyon on April 04, 2019, 10:35:59 AM

I have an operator that handles 2 different businesses. I don't want to confuse the callers. Is  there a way to display which number was called on the 69XX series phones so she can answer accordingly. I know you tell which hunt group was called on the older phones.

Title: Re: Distinguishing what number was called
Post by: artieouellette on April 04, 2019, 06:43:54 PM

Do The collars hit an auto attendant first Or are they D IDs that ring straight into the set either way you can put a group of buttons on the set and need to point the D IDs to each individual hunt group and label the buttons with the company names


Sent from my iPhone using Tapatalk

Title: Re: Distinguishing what number was called
Post by: RLyon on April 05, 2019, 09:42:41 AM

Thank you, I was over thinking