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Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Brandon2018 on March 27, 2019, 09:14:39 AM

Title: Mitel 3300
Post by: Brandon2018 on March 27, 2019, 09:14:39 AM

How do i clear out Mitel 3300 major alarm?

Title: Re: Mitel 3300
Post by: Tom2018 on March 27, 2019, 10:09:43 AM

The Alarm clear itselfs if the error who generate it is resolved

Title: Re: Mitel 3300
Post by: ZuluAlpha on March 27, 2019, 10:31:48 AM

It depends what triggered the alarm.

If it is the result of framing loss on a PRI you will need to do a DTSTAT CLEAR [PLID] in Maintenance Commands to clear the alarm. It will stay in alarm even if the circuit is back up until manually cleared.

Title: Re: Mitel 3300
Post by: Tom2018 on March 27, 2019, 10:42:37 AM

Quote from: Tom2018 on March 27, 2019, 10:09:43 AM

The Alarm clear itselfs if the error who generate it is resolved

Sorry, I forgot to ask wich error occurs?

Title: Re: Mitel 3300
Post by: Brandon2018 on March 27, 2019, 12:36:27 PM

the auto back failed and triggered a major alarm and I am not doing auto back ups anymore

Title: Re: Mitel 3300
Post by: ghost on March 28, 2019, 01:44:47 AM

it will normally clear on the next successful auto backup
Ive never tried doing a manual backup to see if it clears, but if that doesn't work it may just be worth pointing to a working FTP server and do 1 more auto backup

Title: Re: Mitel 3300
Post by: Martin on March 28, 2019, 11:58:33 AM

A successful manual backup will clear any active backup alarm on the controller

If you are no longer wanting to use a backup schedule or external FTP server I would go into the schedule on the controller and clear the scheduled backup. Otherwise this major alarm will keep coming back.