Mitel Forums - The Unofficial Source

Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: Brandon2018 on March 26, 2019, 11:32:50 AM

Title: Mitel 3300 smtp
Post by: Brandon2018 on March 26, 2019, 11:32:50 AM: Is there away inside the Mitel 3300 web interface that I can do a test ping to my exchange server to make sure it resolves correctly?
Title: Re: Mitel 3300 smtp
Post by: ZuluAlpha on March 26, 2019, 02:00:04 PM: Maintenance and Diagnostics > Maintenance Commands

Type PING [IP Address]
Title: Re: Mitel 3300 smtp
Post by: ZuluAlpha on March 26, 2019, 02:01:08 PM: I mis-read the original question. That won't help you with DNS resolution.
Title: Re: Mitel 3300 smtp
Post by: Brandon2018 on March 26, 2019, 02:15:21 PM: I am not recieving e-mails from my controllers, so I am trying to troubleshoot the issue and see why I am not able to receive any e-mails.
Title: Re: Mitel 3300 smtp
Post by: acejavelin on March 26, 2019, 02:54:11 PM: Verify the
Quote from: ZuluAlpha on March 26, 2019, 02:01:08 PM
I mis-read the original question. That won't help you with DNS resolution.
You can PING to a FQDN in maintenance commands...

Code: [Select]
Attempting PING mail.google.com PING googlemail.l.google.com (172.217.9.37) 56(84) bytes of data. 64 bytes from ord38s08-in-f5.1e100.net (172.217.9.37): icmp_seq=1 ttl=53 time=58.7 ms 64 bytes from ord38s08-in-f5.1e100.net (172.217.9.37): icmp_seq=2 ttl=53 time=59.7 ms 64 bytes from ord38s08-in-f5.1e100.net (172.217.9.37): icmp_seq=3 ttl=53 time=57.1 ms 64 bytes from ord38s08-in-f5.1e100.net (172.217.9.37): icmp_seq=4 ttl=53 time=57.4 ms --- googlemail.l.google.com ping statistics --- 4 packets transmitted, 4 received, 0% packet loss, time 3013ms rtt min/avg/max/mdev = 57.186/58.273/59.703/1.020 ms
But remember that the 3300 can only send unauthenticated email on port 25. The biggest thing people miss is in Voice Mail - VM Network Servers, you must have an entry for the "local" server.
Title: Re: Mitel 3300 smtp
Post by: Brandon2018 on March 26, 2019, 05:38:57 PM: Is port 25 the only port I can use? Is there a way I can verify port 25 is open?
Title: Re: Mitel 3300 smtp
Post by: acejavelin on March 26, 2019, 08:40:29 PM: Quote from: Brandon2018 on March 26, 2019, 05:38:57 PM
Is port 25 the only port I can use? Is there a way I can verify port 25 is open?
Yes... Using the embedded mail server in the 3300... No encryption, no authentication, no TLS, no SSL, nothing but old school plain text SMTP port 25.

You can test it with telnet from your laptop on the same subnet as the phone system... "telnet mail.server.com 25" and enter the commands manually. https://www.simplescripts.de/smtp-check-port-25-telnet-command.htm is one reference, there are lots that Google can find for you.

This is kind of an outdated way of sending emails, especially with today's hosted solutions. The usual way of doing this now is using the MiCollab server as an email server, and pointing all email from the 3300 to the MiCollab server, or any MSL server like a MBG if you have one.
Title: Re: Mitel 3300 smtp
Post by: Brandon2018 on March 26, 2019, 10:05:22 PM: What are the steps to set the MiCollab server as an email server
Title: Re: Mitel 3300 smtp
Post by: acejavelin on March 27, 2019, 12:16:38 AM: Quote from: Brandon2018 on March 26, 2019, 10:05:22 PM
What are the steps to set the MiCollab server as an email server
It is out of the box if it's running properly, just enable email injection from any trusted address and that's pretty much it as long as you can get your introductory emails and stuff.