Mitel Forums - The Unofficial Source
Mitel Forums => Mitel MiVoice Business/MCD/3300 => Topic started by: PH-IT on March 20, 2019, 02:44:40 AM
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Hello Fellow Mitel Users,
We are encountering high bad call rate (delays) for users using only the Mitel Connect Client.
For users using a combination of Connect Client + Mitel IP420G hardphone the call quality is perfect.
My question is, are high bad calls something to be expected when using a softphone installed on a PC?
Reason being, the softphone is on a hosts that has high incoming and outgoing data traffic, hence the bad calls.
Whereas a hardphone does not need a host, hence the better call quality.
Thank you